top of page
Working With Us
Everything we do is built on clear communication.
At Speaking for Impact, we believe the best partnerships begin with clarity, trust and transparency. Whether we're coaching an executive ahead of a board presentation or delivering a workshop for an entire leadership team, we believe our clients should always know exactly what to expect.
The information below explains how we work, how projects are booked and delivered, and the responsibilities we share throughout our partnership.
Terms of Business
1. Our Services
Speaking for Impact helps leaders, teams and organisations communicate with confidence, clarity and impact.
Our services include:
-
Presentation Mastery Programme
-
Executive Pitch Excellence
-
Executive Coaching
-
Bespoke Communication Training & Consultancy
The scope, duration and objectives of every engagement will be agreed in writing before work begins.
2. Booking Your Programme
A booking becomes confirmed once a written proposal has been accepted or written confirmation of the booking has been received.
Once confirmed, we reserve the agreed dates exclusively for your organisation or coaching programme.
3. Fees & Payment
Unless otherwise agreed in writing:
-
A 50% deposit is payable upon acceptance of the proposal.
-
The remaining balance is payable within 30 days of completion of the agreed services.
-
Prices are exclusive of VAT where applicable.
Late payments may incur statutory interest together with any reasonable recovery costs permitted by law.
4. Cancellation
We understand that circumstances can change.
Any non-refundable third-party costs already incurred on behalf of the client, such as venue hire, catering or travel arrangements, will be charged in full where applicable.
Cancellations made within 48 hours of the start of the agreed programme will be charged at 100% of the agreed programme fee.
Where possible, we will always endeavour to work with clients to find a suitable alternative.
5. Rescheduling
We appreciate that plans sometimes change.
Where possible, we will work with you to find an alternative date. Additional costs arising from venue bookings, travel arrangements or third-party suppliers may be payable.
6. Venues & Facilities
Venue arrangements, facilities, equipment and refreshments will be agreed as part of each proposal.
Responsibilities relating to venue hire and associated costs will always be confirmed before the engagement begins.
7. Working Together
To help us deliver the best possible experience, we ask our clients to:
-
provide relevant information before the engagement;
-
ensure participants attend as agreed;
-
communicate any specific requirements in advance; and
-
notify us promptly of any changes that may affect delivery.
8. Intellectual Property
All presentation frameworks, workshop materials, coaching tools, workbooks, templates and supporting documentation remain the exclusive intellectual property of Speaking for Impact.
These materials may not be copied, reproduced, distributed or used for commercial purposes without our prior written permission.
9. Confidentiality
Our clients often trust us with commercially sensitive information, leadership discussions, presentations and high-stakes pitches.
Both parties agree to keep all confidential information shared throughout an engagement strictly confidential before, during and after the assignment.
10. Presentation Recordings
Presentation exercises may be recorded where this forms part of the coaching process.
These recordings are used solely for coaching and feedback purposes.
Unless otherwise agreed in writing, recordings remain confidential, will not be shared with third parties and will normally be deleted following completion of the engagement.
11. Our Commitment
We are committed to delivering every programme with professionalism, preparation and care.
While we cannot guarantee specific business outcomes, we will always provide coaching, feedback and facilitation to the highest professional standard.
12. Force Majeure
Neither party shall be liable for delays or failure to perform obligations resulting from events beyond their reasonable control, including natural disasters, industrial action, government restrictions or other unforeseen circumstances.
Where possible, both parties will work together to agree an alternative delivery date.
13. Data Protection
We respect your privacy.
Personal data is processed in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
Please refer to our Privacy Policy for further information.
14. Governing Law
These Terms of Business are governed by the laws of the Federal Republic of Germany.
If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Questions?
If you have any questions before booking a programme, we'd be delighted to help.
bottom of page